Privacy Policy

At Steviola, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us online.

1. Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Shipping and billing addresses
Order and transaction history
Optional survey responses or messages submitted through forms

Website usage data via cookies or analytics tools

2. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Communicate with you regarding purchases, updates, or customer support
Send you promotional emails (only if you opt in)
Improve our website experience and product offerings
Comply with legal or regulatory obligations

3. Data Protection & Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorized access. All transactions are encrypted and securely processed. However, no system can be guaranteed 100% secure — please use caution when sharing information online.

4. Sharing Your Information

We do not sell or rent your personal data.
We may share it only with trusted third parties necessary for:

Payment processing
Shipping and delivery services

Website and marketing analytics
These third parties are contractually required to protect your information.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

Track site usage
Store user preferences
Improve website functionality

You can choose to disable cookies through your browser settings. However, this may affect site performance or functionality.

6. Your Rights

You have the right to:

Request access to or correction of your personal data
Opt out of receiving marketing emails at any time
Request deletion of your data (subject to legal and business obligations)

To exercise these rights, please contact us at:[email protected]

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to review their terms before submitting personal information.

8. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, the new version will be posted here with the revised date. We encourage you to review this page regularly.

9. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact us at:

email: [email protected]
phone number: +20 102 544 420
Customer Service Hours: Sunday to Thursday 8:00am to 4:00 pm